I have worked in an administrative capacity in writing programs, writing centers, and digital studios at three institutions. As the Writing & Design Lab Director at Embry-Riddle, I developed a writing lab as part of the university’s Writing Matters QEP. I led an interdisciplinary research team deploying UX methodologies to understand the writing needs of students and faculty at our specialized STEM campus. Previously, I partnered with business communication, technical writing, and human factors faculty and students to prototype & user-test the interface design for the online writing center. This year, my collaborators and I were awarded a highly competitive internal grant to apply participatory design methods to ERAU’s Florida and Worldwide campuses, contributing to the development of a new TPC curriculum and the university’s first UX certificate.

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As a consultant in the Digital English Studio at Penn State, I revised online curriculum for distance education courses following best practices for usability and documentation in instructional design. While at Florida State’s digital studio, I led workshops on design principles, writing for the web, and a range of digital composing tools for students and faculty, and created programming for community-wide multimodal writing initiatives.

 

Ultimately, as an administrator, I strive to collaborate with local stakeholders to conduct data-driven programmatic assessment and support mentoring across levels. I believe effective administration requires responsiveness to changing contexts and the diverse needs of students, staff, and faculty.